Shipping Policy

We want you to have the best experience possible and enjoy shopping with us. You'll be glad to know that we offer FREE SHIPPING on all orders! For most orders, please allow up to 21 business days for delivery. We are worth the wait!

If you have any questions, issues or need assistance with tracking your order please use the Contact Us link on the top of this page. Alternatively you can also email us at support@theplayfulpooch.com. We will respond within 24 hours to your email. Tracking information is available within 4-5 business days from the day we sent you the tracking code.

  

Estimated delivery time to US: 12-21 business days via Express USPS 

If you have any questions or concerns regarding your order please let us know via support@theplayfulpooch.com and we'll get back to you within 24 hours